Men's T Shirts - Terra Wave

Terra Nova — Standard Shipping Policy

This policy covers UK orders for our standard products, including clothing, bags, drinkware and accessories.

Large stand-up paddleboards (SUPs) and other bulky items requiring specialist delivery are excluded from this policy. Please contact sales@terra-nova.rocks for their delivery arrangements before ordering.

Delivery options and charges

Available delivery options, charges and estimated delivery times are displayed before you complete your purchase. Delivery availability and pricing may depend on your address and the contents of your order.

Any applicable delivery restrictions or additional charges will be made clear before payment.

Processing and delivery times

Please check the delivery estimate provided when ordering. Any product-specific processing or production time will be shown before purchase.

Where timeframes are stated in working days, these exclude Saturdays, Sundays and bank holidays.

We will deliver within the agreed timeframe. If no timeframe has been agreed, delivery will take place without unnecessary delay and within 30 days of your order being accepted.

Dispatch and tracking

We will send a dispatch confirmation when your order is on its way. Where tracking is available, the details will be included so you can follow your delivery.

Delivery details

Please check that your delivery address and contact details are correct before placing your order.

If you notice an error, email sales@terra-nova.rocks as soon as possible. We will try to update your details, although changes may not be possible once your parcel has been dispatched.

Delayed or missing deliveries

If your order has not arrived within the stated delivery timeframe, please contact us with your order number.

We will investigate with the delivery provider and explain the next steps, including any cancellation or refund rights that apply. If we become aware of a delay, we will let you know.

Damaged or incorrect deliveries

If your order arrives damaged or contains an incorrect

Men’s T-Shirts — Returns & Refunds

We want you to be happy with your Terra Nova T-shirt. If it isn’t quite right, here’s how to return it.

Changing your mind

You can cancel before delivery or within 14 days, starting the day after you receive your order. If items from one order arrive separately, this period starts after the last item arrives. You don’t need to give a reason.

Notify us by emailing sales@terra-nova.rocks or writing to the address below, including your order number if available.

Send your return within 14 days of notifying us to:

Terra Nova ReturnsUnit 44, Horsemills RoadChudleighDevonTQ13 0GS

Item condition

You may try your T-shirt on as you would in a shop. Please return it carefully packaged, with its tags and original packaging where possible.

We may reduce your refund to reflect any loss in value caused by handling beyond what is necessary to inspect the item, such as wearing it out, washing it or damaging it.

Return postage

You are responsible for return postage when changing your mind or choosing a different size. Please retain proof of postage.

Refunds

We will refund your original payment method without unnecessary delay and within 14 days of receiving your return or evidence that you have sent it back, whichever happens first.

When you cancel your whole order, we will also refund the standard outbound delivery charge. Any extra paid for an upgraded delivery service is not refundable.

Different size or colour

Please return your original item under this policy and place a new order for your preferred option, subject to availability.

Faulty, damaged or incorrect items

Email sales@terra-nova.rocks so we can arrange an appropriate remedy under your consumer rights. We will cover reasonable return costs where goods are faulty, damaged on arrival or incorrect. These rights are not limited to the 14-day change-of-mind period.

Sale items have the same statutory return rights as full-price items. This policy does not affect your statutory rights.

Men’s T-Shirts — Sizing Guide

Available in XS, S, M, L, XL and XXL.

To help choose your size, measure around the fullest part of your chest, keeping the tape level beneath your arms. Keep it comfortably close to your body without pulling it tight.

For garment measurements, lay a T-shirt that fits you well on a flat surface:

• Chest width: Measure straight across from armpit to armpit.

• Body length: Measure from the highest shoulder point beside the neckline down to the hem.

Chest width measured flat is different from a body chest measurement. If you’re unsure which size to choose, contact us before ordering.